Privacy Policy

Last Updated: August 17, 2026

At ABJ Home, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website.

1. Information We Collect

When you place an order or use our website, we may collect the following information:

• Full name

• Phone number

• Email address

• Delivery/billing address

• Order and purchase details

• Payment information or bank transfer screenshots

• Information you provide when contacting us through WhatsApp or other communication channels

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders

• Arrange delivery of your purchases

• Contact you regarding your order

• Process returns, exchanges, and refunds

• Verify bank transfer payments

• Provide customer support

• Send promotional offers, updates, and marketing communications

• Improve our website, products, and services

• Prevent fraud, misuse, or unauthorized activity

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted service providers when required to provide our services, including:

• Courier and delivery companies for order delivery

• Payment or banking service providers when required for payment processing or verification

• Website, analytics, advertising, and technology service providers

We only share information that is reasonably necessary for the relevant purpose.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

We may also use services such as:

• Meta Pixel

• Google Analytics

• Google Ads

• Other advertising and analytics technologies

These technologies may collect information about your interactions with our website to help us measure advertising performance, understand website traffic, and provide more relevant advertising.

5. Marketing Communications

With your information, we may contact you through WhatsApp, email, phone, or other available communication channels regarding:

• New products

• Special offers

• Promotions

• Discounts

• Other ABJ Home updates

You may request to stop receiving marketing communications at any time.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We may retain your personal information for as long as reasonably necessary to:

• Fulfill your orders

• Provide customer support

• Process returns, exchanges, and refunds

• Maintain business and transaction records

• Comply with applicable legal or regulatory requirements

• Resolve disputes or prevent fraud

8. Your Privacy Rights

You may contact us to:

• Request access to your personal information

• Request correction or updating of inaccurate information

• Request deletion of your personal information where applicable

• Opt out of marketing communications

Some information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

9. Children's Privacy

Our website and services are intended for individuals 18 years and older. We do not knowingly collect personal information from individuals under 18.

10. Third-Party Websites

Our website may contain links to third-party websites or services. ABJ Home is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

ABJ Home may update this Privacy Policy from time to time to reflect changes in our services, practices, or legal requirements.

Any changes will be published on this page with an updated Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or would like to request access, correction, or deletion of your personal information, please contact us using the WhatsApp or email contact details provided on our website.

By using the ABJ Home website, you acknowledge that you have read and understood this Privacy Policy.